Every mailbox gets a sniff...as does every telephone pole, fire hydrant, bush and tree.

Yes, I'm talking about walking a dog...specifically, my lab, Charlie. Though in her 13th year (I think that would be in or near the 90's in dog years), she still has an insatiable curiosity. On our morning walks, she has to stop at every opportunity to check out whom or what has been there before...even though she just checked out the same spots the day before. At her age, there is no power walking anymore and though she's panting pretty good toward the end of the walk, she still must stop at the last mail box, ours, and give it a good sniffing too.

"Every dog knows that the best way to get the neighborhood scoop is through his/her nose,"  so say the Iams folks.

What, you might be wondering, does a sniffing dog have to do with  promotional products?

Okay, maybe it's a bit of a stretch but Charlie's constant curiosity reminds me of how we view our  promotional items  business. We are always "sniffing" here (obviously with our eyes and ears)...it's built into our culture...always looking...always questioning...always trying to find a better  promotional product, a better service...a way to be a better resource for you.

I think this natural curiosity is one of the reasons customers rate our service so highly...because we never stand still. We are always "sniffing" around to find something we can improve on.

Here are just a few of the many comments we recently received from customers...

"I'm always pleased with MARCO. You have the best customer service and staff. Other businesses could/should model your customer service for their companies. I have NEVER had an issue with MARCO, and your reps are the best in the business. Excellent job, MARCO employees!"

- S. Herring, Assistant Director of Membership Services, Alexandria, VA

"The customer service I have received from MARCO has been exceptional. Heidi went above and beyond with every question or concern I had. She was patient, informative, and always available to help. I don't have a single negative experience to share. GREAT job, MARCO!!"

- L. Ruggeri, Panama City, FL

"The reason we switched to MARCO from our previous vendor had everything to do with poor customer service. Working with Eileen was a breath of fresh air. Every project since then has been very efficient and high quality."

- C. Kent, Lafayette, IN

So, when you are next in the market for some brand-boosting promotional items like  badge ribbons, promotional pens, bags or meeting essentials, call us...we'll help you sniff out the best deal and be sure you get the best service!