Let's All Move Our Operations to the Philippines...
... after all, we could save money... right?
If your business is like ours, competition is fierce. In our space of promotional products, it is REALLY fierce. For a few hundred bucks one can look like a world-beater on the web. Of course, what's behind the site is sometimes another matter.
So the other day, I was intrigued when a customer called us on our "Price Match Guarantee." They said they'd found a lower price on Branders.com (I know, only an idiot would mention a competitor) and as it turned out it was not the same product but I did spend some time on their site... especially since they were bragging about being the biggest and the lowest priced.
A quick check of Bic®'s best selling promotional pen, the Clic Stic®, revealed that they were actually MORE expensive than we are.
But when I'd Googled them, I found this article where their CEO is talking about how much they just love having their call center in the Philippines. Yes, their call center is in the Philippines. The article points out that their top rep made P270,000 in 3 months... that's about $6,300 or less than half of what our best reps earn.
Yes, though we have tons of Made In the USA Promotional Items, I know a lot of the items we sell are made off shore but they are printed here in the US and our customer service is also USA made... right here on the bonny shores of the Susquehanna River in Harrisburg, PA.
So the next time you are in the market for promotional items to support your brand, give us a call or visit our site. The response you get will be from PA, not PI, and the price will still be the best!