Well, this is Embarrassing...but I Need to Set the Record Straight.
A few weeks ago I sent you an email saying that it was much cheaper to buy 1,000 Bic® Clic Stic® customized pens from MARCO than it was from Staples®.
Problem is, when I was on their site "shopping", I inadvertently selected a two-color imprint which raised the price by an extra $100 and therefore my comparison was not apples to apples.
The fact is that you would still save money by buying custom imprinted Bic® Clic Stic® pens from us... about 15%... (we are 35¢ @ 1,000 and they are 41¢) but not the 30% as I said in the previous email.
"Why bother with this?" you might ask.
I did hear from Staples® but they did not ask me for a retraction. I volunteered to do it. We are in a very competitive marketplace and we compete VERY aggressively with our promotional products pricing, but we do not lie or stretch the truth to make us look like something we are not.
And we always take responsibility when it's our error. (Sometimes we even take responsibility when it is not entirely our mistake.) You'll never find us trying to put the blame on you, our valued customers, or on a supplier, when it is our fault. Never.
A retraction is the right thing to do.
Staples® is a registered trademark of Staples, Inc.